Our Services

Anu Innovation offers expert consulting services in innovation strategy, design thinking, customer and employee experience design and business transformation. We help organisations solve complex challenges, build innovation capability, and embed human-centred thinking into culture, processes, and service delivery. From co-creating practical solutions with teams to mapping journeys and enabling new ways of working, we support clients to drive sustainable change, improve engagement, and unlock growth.

Design Thinking Facilitation

We help teams and leaders harness the power of design thinking to tackle real-world challenges and unlock new ways of working. Our approach blends strategic facilitation with hands-on learning to embed lasting capability across your organisation.

  • Facilitation of high-impact workshops to reframe problems and co-create practical solutions

  • Design and delivery of immersive learning experiences tailored to your context

  • Guided application of user research, insight synthesis, ideation, and rapid prototyping

  • Integration of design thinking into everyday projects, planning cycles, and team culture

  • Ongoing support to build confidence, creativity, and design-led momentum from within

Innovation & Digital Transformation

We help organisations design innovation and digital transformation strategies that are aligned to business goals, grounded in real-world challenges, and built for sustainable impact. Our work blends strategic insight with practical frameworks to embed innovation into culture, systems, and day-to-day operations — ensuring technology and transformation serve people, not the other way around.

  • Design of innovation and digital strategies that focus effort, unlock value, and drive long-term growth

  • Audits of culture, leadership, and capability to surface strengths, blockers, and untapped potential

  • Mapping of internal assets and external ecosystems to uncover areas for innovation and tech-enabled impact

  • Development of operating models that support scalable, repeatable experimentation and cross-functional delivery

  • Enablement of leaders and teams through tailored workshops, coaching, and digital toolkits to build confidence and momentum from within

Customer and Employee Experience Design

We work with organisations to design better experiences for customers and employees which are grounded in insight, shaped by real needs, and aligned with strategic goals. Through journey mapping, co-creation, and team alignment, we help create meaningful interactions that drive engagement, loyalty, and impact.

  • Mapping of end-to-end customer and employee journeys to uncover key moments and experience gaps

  • Identification of friction points, unmet needs, and service breakdowns across touchpoints

  • Co-creation of human-centred improvements that reflect both user needs and organisational realities

  • Insight-led recommendations to inform decision-making, improve retention, and elevate experience outcomes

  • Facilitation of workshops to align teams, prioritise opportunities, and embed experience thinking across the organisation

Contact us

Let’s start a conversation.
Whether you’re exploring a new idea, facing a challenge, or simply curious about how we might work together - we’d love to hear from you. It’s an open space to connect, exchange ideas, and see what might unfold.
Drop us a message using the form below - we’d be delighted to hear from you.